FAQ

FAQ

Five questions people ask before starting.

Why Bottle Tech. instead of a full-time IT hire?

Most professional-services teams do not need full-time on-site IT. Local response, a written report after each visit, and emergency loaners are standard — controllable cost, with data security and confidentiality first.

How fast can you handle emergencies?

24/7 remote support; respond within 30 minutes (fastest); Macao emergency on-site within 2 hours.

How do you protect client data?

We can sign an NDA; least privilege and layered information security; audit logs for key operations; a written report of scope and results when done.

Does AI coaching mean replacing our systems?

No. Start with document / knowledge assistants and process coaching, then add internal AI navigation and automation as needed.

How do we get started?

Book a free IT / AI health check on WhatsApp or WeChat (+853 6312 9312).

Book a free
IT / AI health check

A short call: is your IT reliable, how is data kept confidential, and can AI start with a document assistant?