瓶科技 Bottle Tech.

Reliable IT support — AI with confidence

Whether you are an SME or a professional team, your systems hold important data. We protect confidentiality first — then help you adopt AI with confidence.

Book a free health check

Serving Macao SMEs and professional teams

24/7 remote · 30-minute response · 2-hour on-site across Macao

History

One craft, done properly since 2015

Bottle Tech. was founded in Macao in 2015. Our ethos is specialisation — reliable IT advisors for organisations and individuals, so clients can leave IT outside their craft to us and stay focused on their work. Software and hardware under one roof: a dedicated Macao team for follow-through, coordinated with our Zhuhai Hengqin back-office for remote support.

About Bottle Tech.

What we do

Three lines of work

Software and hardware under one roof: day-to-day IT, network and weak-current, licences and equipment, custom build and AI coaching — each line clear, no forced full system swap.

IT outsourcing

From plan to install, test, and managed support — fewer outages, less need for full-time IT headcount.

AI custom build

Internal assistants, workflow automation, knowledge bases — hooked into what you already run.

Software & hardware sales

Adobe, Microsoft, Synology NAS, and general equipment — enquire for a quote.

Industries

Across industries —
one steady approach

We have served clients in government, banking, tourism, hotels, trade, education, retail, F&B, beauty, and engineering — different industries, one advisory approach.

  • Government
  • Banking
  • Tourism
  • Hotels
  • Trade
  • Education
  • Retail
  • F&B
  • Beauty
  • Engineering

What we can build

Systems we can help deliver

Common system types in the field — we scope after assessing your workflow; not a fake case list.

  • Booking / scheduling
  • Member CRM
  • POS
  • ERP / operations
  • HR / attendance
  • Subscription / packages
  • Shop / mini-program
  • Equipment maintenance

Services you may need

Software and hardware under one roof: support, office network / weak-current, licences and equipment, custom systems and AI coaching. Start with the sharpest pain; fit the approach to your industry. Local Macao follow-through, with Zhuhai Hengqin Branch when cross-border help fits.

Why us

Reasons to work with a local team

No inflated customer counts — just how we follow through and what we put in writing.

Local follow-through

A Macao-based professional team serving clients across districts and industries — experienced in flexible, day-to-day IT operations on the ground.

Written scope

What we do, what we do not, timing and handoff — written before we start, fewer after-the-fact disputes.

Data kept confidential

Client and business data: permissions and confidentiality first, then efficiency and AI — we do not skip that for speed.

Macao + Hengqin

Macao Bottle Tech · Zhuhai Hengqin Branch — a clear counterpart when cross-border offices or projects need both sides.

Assess → plan → deliver

Five clear steps: assess first, written plan second, deliver only after you agree.

  1. Book an assessment

    WhatsApp / WeChat: tell us where you are stuck

  2. On-site or remote diagnosis

    We assess the issue and options — then move to a written plan

  3. Written plan / scope

    In writing: what we do, what we do not, rough timing

  4. Deliver + written report

    Deliver to scope; results in writing when done

  5. Ongoing support

    24/7 remote; urgent 30-min response, 2-hr on-site Macao-wide; loaner if gear fails

When things break,
you know how fast we answer

Speed and confidentiality matter equally. Three promises, stated plainly and kept.

24/7 remote support

Respond within 30 minutes

Macao emergency on-site within 2 hours

Written report after each service; emergency loaner when hardware fails.

Book a free health check

Pricing

Align expectations — then book a check

Real plans follow a free health check. Clear path: check → written scope → quote. Book a short call to align scope and budget — we do not publish a made-up price list.

Book a free health check How pricing works

Service commitments

Check first, quote after

Real pricing follows a free health check — align scope and budget before we start.

Written before work

Scope, timing, and handoff in writing; we act only after you agree.

Clear response

24/7 remote; emergencies: respond within 30 minutes; Macao-wide on-site in 2 hours.

Written report

Written report after each service; loaner if hardware fails.

What people ask before starting

Five questions people ask before starting.

See all five FAQs
Why Bottle Tech. instead of a full-time IT hire?

Most professional-services teams do not need full-time on-site IT. Local response, a written report after each visit, and emergency loaners are standard — controllable cost, with data security and confidentiality first.

How fast can you handle emergencies?

24/7 remote support; respond within 30 minutes (fastest); Macao emergency on-site within 2 hours.

How do you protect client data?

We can sign an NDA; least privilege and layered information security; audit logs for key operations; a written report of scope and results when done.

Book a free
IT / AI health check

A short call: is your IT reliable, how is data kept confidential, and can AI start with a document assistant?

Book a free health check